Discovering Lewis through social media proved to be an excellent decision. After researching his background and seeing his outstanding customer feedback ratings, I felt confident reaching out for an initial consultation.
The service exceeded my expectations from the very first call. Lewis took time to understand my specific usage requirements and preferences before providing a tailored quote option. What truly impressed me was the personalized 10-minute explanation video he created, specifically addressing my situation and needs. This attention to detail was so compelling that I decided to proceed immediately during our follow-up call.
Despite being located in Brighton while Lewis operates from the Dorset area, he readily arranged to travel to my location for the installation. His team maintained excellent communication throughout the entire process, and the pre-payment plan was both straightforward and efficiently managed.
On installation day, the professionalism was remarkable. The team provided regular arrival updates and demonstrated exceptional expertise while remaining consultative throughout the process. The installation itself was flawless, accompanied by clear instructions and comprehensive follow-up support.
The customer service I experienced was truly exceptional, and the project pricing remained competitive throughout. This stood in stark contrast to a local Sussex solar company that demanded £250 just for a quote – an approach that immediately ended my interest in their services.
I wholeheartedly recommend LET Electrical, Lewis, and his entire team. Their combination of technical expertise, personal service, and fair pricing sets them apart in the industry.